Privacy Policy

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Rev 6/4/2018

 

FACTS 

WHAT DOES SARATOGA NATIONAL BANK AND TRUST COMPANY DO WITH YOUR PERSONAL INFORMATION? 
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account transactions
  • account balances and payment history
  • transaction history and overdraft history

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Saratoga National Bank (“The Bank”) chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does the Bank share? Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes — to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes — information about your transactions and experiences Yes No
For our affiliates' everyday business purposes — information about your creditworthiness No We don't share
For our affiliates to market to you No We don't share
For nonaffiliates to market to you No We don't share
Questions? Call 1-800-762-6155 or visit our website at saratoganational.com
Who we are  
Who is providing this notice? Saratoga National Bank and Trust Company
What we do  
How does The Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.
How does The Bank collect my personal information?

We collect your personal information, for example, when you:

  • open an account or deposit money
  • show your driver’s license or apply for a loan
  • give us your income information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions  
Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include financial companies such as: Arrow Financial Corporation and Glens Falls National Bank.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • The Bank does not share with nonaffiliates so they can market to you.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include First National Bank of Omaha.
Business Online Banking E-Sign Disclosure and Agreement for Electronic Statements

This Saratoga National Bank and Trust Company ("Bank") Online Statement E-Sign Disclosure and Agreement ("Agreement") is made between you and the Bank for the purpose of receiving an electronic version of your account statement(s) online and for receiving electronic notifications regarding your account(s) ("electronic statement service"). This Agreement applies to each account you have with the Bank where electronic statements are available ("Account"). As used in this Agreement, the words "we", "our", and "us" mean Saratoga National Bank and Trust Company, and the words "you" and your" mean the account owner who has elected to receive electronic statements and electronic notifications.

A. Electronic Delivery of Account Statements

You have elected to have statements provided to you electronically through our Bank’s Business Online Banking system (BOB). You understand and agree that by enrolling for the electronic statement service that we will discontinue sending paper statements to you (See Section E below for availability of paper statements). Your consent to receive electronic statements includes, but is not limited to:

  • Periodic or monthly billing statements for your Account
  • Notices or disclosures about a change in the terms of your Account or associated payment feature

You may withdraw your consent to receive electronic statements for any one or all of your Accounts by contacting us in writing at Saratoga National Bank, Attn: Electronic Banking Dept., 250 Glen Street, Glens Falls, NY 12801 or by sending a secure message to us from within your BOB session or by calling (800) 246-2415. We will not impose a fee to process the withdrawal of your consent. Any withdrawal of your consent to receive electronic statements will be effective after a reasonable period of time in order for the Bank to process your withdrawal.

B. Registration for Electronic Statement Service

In order for you to obtain electronic statement service, you must be enrolled in the Bank’s BOB service. You understand that when you enroll an Account in the electronic statement service, the Bank will discontinue mailing printed account statements to the Account address of record.

C. Accessing your Electronic Statement Service

Your electronic statement will be available to you via the Bank’s BOB service after the normal statement cycle.

D. System Requirements to Use Electronic Statement Service

In order to access, view, and retain electronic statements you must have:

  • An internet web browser which is capable of supporting at least 128-bit encryption
  • Sufficient electronic storage capacity on your computer’s hard drive or other data storage unit
  • Software which permits you to receive and access Portable Document Format or "PDF" files, such as Adobe Acrobat Reader ® version 8.0 and above.
  • A computer terminal, operating system and telecommunication connections to the Internet capable of receiving, accessing, displaying and either printing or storing, statements received in electronic form from us by accessing our BOB system using an internet browser specified above.

If you are reading this agreement online, you have the necessary hardware and software to access your electronic statements. Over time, these requirements may change and you will need to continue to meet the minimum requirements in order to access electronic statements. We will notify you of these changes via a notice in the alerts messaging box.

E. Requesting Paper Statements or Disclosures

We will not send you a paper copy of any statement on Accounts where you have elected to receive electronic statements and the electronic statement service is available, unless you request it or we otherwise deem it appropriate to do so. You can obtain a paper copy of an electronic statement or disclosure by printing it yourself or by requesting that we mail you a paper copy, provided that such request is made no later than seven (7) years after we first provided the electronic statement to you. To request a paper copy, contact your local branch or call us at (800) 762-6155. We may charge you a reasonable service charge for the delivery of paper copies of any statements provided to you electronically pursuant to your authorization. We reserve the right, but assume no obligation, to provide a paper (instead of electronic) copy of any statement or disclosure that you have authorized us to provide electronically.

F. Federal Law

You acknowledge and agree that your consent to electronic statements is being provided subject to the federal Electronic Signatures in Global and National Commerce Act (the "Act"), and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.

G. Terminations/Changes

We reserve the right, in our sole discretion, to discontinue the provision of your electronic statement, or to terminate or change the terms and conditions on which we provide electronic statements. We will provide you with notice of any such termination or change as required by law.